INFORMATION WE COLLECT WHEN YOU INTERACT WITH OUR WEBSITE

When you visit or interact with our website, we collect and use information from individuals who engage with particular features of the site, as outlined in this section and the section entitled Disclosure and Additional Uses of Your Information.

When you visit our website, request more information or schedule an appointment we collect information directly via web forms where you input your details. This data is collected to fulfill your requests. We collect and process your personal information when:

• You schedule an appointment or consultation

• You contact us for assistance or inquiries

• You submit a request for more information

INFORMATION YOU SHARE DIRECTLY

On our website, you can fill out a web form for requesting information. The specific personal information we collect will depend on the purpose of the form. For example, when inquiring about scheduling an appointment, we will ask for your name, email address, phone number, and any other details relevant to your appointment.

WHEN YOU SCHEDULE AN APPOINTMENT

To schedule an appointment on our website, users are emailed a form sent from a third-party booking site, Square Appointments. During this process, we collect certain information such as your name, phone number, email address, and wedding date. This information is used to reserve the date and time you've selected, to confirm or modify your appointment, and to communicate any changes or updates related to your appointment status, date, and/or time.

Once the booking form is submitted, the information is viewed and processed by team members at Designs X Nadine only and not shared with any party outside of our organization.

WHEN YOU CONTACT US

If you contact us via our communication channels (e.g., phone or email), we will process the personal data you provide, such as your name, email address, phone number, and the content of your inquiry. Additionally, we may document the time your request was received.

We process this data exclusively to address your requests, such as providing information about our services, assisting with scheduling, or incorporating your feedback to improve our services.

VIDEO SURVALENCE

For security purposes, we have cameras placed throughout our business. The image data is only viewed if there is a suspicion of unlawful behavior and to monitor the safety of our building, staff, occupants and all garments we hold in our facility.

For the provision of the video surveillance system, we rely on a service provider who may have access to the data where this is necessary for the provision of the system. Should the suspicion of illegal behavior be substantiated, the data may then be passed on to our advisors (in particular our legal advisors) and authorities to the extent necessary to enforce claims or file charges.

PAYMENT PROCESSING

When you purchase products at our business premises using electronic payment methods, the processing of your personal data is required. By using the payment terminals, you transmit the information stored on your payment method, such as the name of the cardholder and the card number, to the payment service providers involved (e.g., payment solution providers, credit card issuers, and credit card acquirers). They also receive information that the payment method was used at our business premises, the transaction amount, and the time of the transaction.

We only receive information confirming the credit for the payment made at the relevant time, which we can assign to the appropriate voucher number, or information indicating that the transaction was unsuccessful or canceled.

Please review the privacy policy and terms and conditions provided by the respective payment service provider.

For invoice payments, we process your contact details and the transaction amount of the purchase.

TRANSMISSION OF INFORMATION TO US BY EMAIL

Transmission of information over the internet is not entirely secure, and if you submit any information to us over the internet (whether by email, via our website or any other means), you do so entirely at your own risk.

We cannot be responsible for any costs, expenses, loss of profits, harm to reputation, damages, liabilities or any other form of loss or damage suffered by you as a result of your decision to transmit information to us by such means.

YOUR RIGHTS IN RELATION TO YOUR INFORMATION

Provided that the relevant legal requirements are met, as a person affected by data processing you have the following rights:

Right of access: You have the right to request access to your personal data stored and processed by us at any time and free of charge. This gives you the opportunity to check what personal data we process about you and that we use it in accordance with applicable data protection regulations.

Right to rectification: You have the right to have inaccurate or incomplete personal data rectified and to be informed of the rectification. In this case, we will inform the recipients of the data concerned of the adjustments made, unless this is impossible or involves disproportionate effort.

Right to deletion: You have the right to have your personal data deleted under certain circumstances. In individual cases, especially in the case of legal retention obligations, the right to deletion may be excluded. In this case, we may block your data instead, provided the conditions are met.

Right to restrict processing: You have the right to request that the processing of your personal data be restricted.

Right to data transfer: You have the right to obtain from us, free of charge, the personal data you have provided to us in a readable format.

Right to object: You can object to the processing of your data at any time, in particular for data processing in connection with direct advertising (e.g. advertising emails).

Right of withdrawal: In principle, where you have given consent you have the right to withdraw that consent at any time. However, processing activities that have already taken place based on your consent do not be-come unlawful because of your revocation of consent.

To exercise these rights, please send us an email to the following address:

nadine@designsxnadine.com

VERIFYING YOUR IDENTITY WHERE YOU REQUEST ACCESS TO YOUR INFORMATION

Where you request access to your information, we are required by law to use all reasonable measures to verify your identity before doing so.

These measures are designed to protect your information and to reduce the risk of identity fraud, identity theft or general unauthorized access to your information.Where we possess appropriate information about you on file, we will attempt to verify your identity using that information. If it is not possible to identity you from such information, or if we have insufficient information about you, we may require original or certified copies of certain documentation in order to be able to verify your identity before we are able to provide you with access to your information. We will be able to confirm the precise information we require to verify your identity in your specific circumstances if and when you make such a request.